Call centre training handbook
Material type:
TextLanguage: English Publication details: New Delhi Kogan Page India 2009Description: 319pSubject(s): DDC classification: - 658.31245 WIL P9
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
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CVS LIBRARY | HRM | 658.31245 WIL P9 (Browse shelf(Opens below)) | Available | 40584 |
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| 658.3124 ROB P8 Training in interpersonal skills | 658.312404 CHA P6 Training for informal economy | 658.312404 LAN P6 Advanced techniques for training and development | 658.31245 WIL P9 Call centre training handbook | 658.3125 VEN Q0 Performance management and appraisal systems | 658.314 SPI P8 Super motivation : Blueprint for energizing your organization from top to bottom | 658.4 ACK P6 Idealized design |
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