000 00404nam a2200157Ia 4500
008 220601s2001 xx 000 0 eng d
020 _qH B
041 _aEnglish
082 _aR658.8
_bART P1
100 _aStone, Merlin
245 4 _aThe Art of making
_bCustomer relationship marketing
260 _aNew Delhi
_bCrest Pub.
_c2001
650 _aMarketing
700 _aWoodcock Neil
942 _2ddc
_cBK
999 _c16307
_d16307