000 00386nam a2200157Ia 4500
008 220601s2004 xx 000 0 eng d
020 _qPB
041 _aEnglish
082 _a658.8
_bPAY P4
100 _aPayne, Adrian
245 0 _aEssence of services marketing
260 _aNew Delhi
_bPrentice Hall of India
_c2004
300 _a253 p.
650 _aMarketing
942 _2ddc
_cBK
999 _c18517
_d18517