| 000 | 00419nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220601s2004 xx 000 0 eng d | ||
| 020 | _qPB | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bDYC P4 |
||
| 100 | _aDyche, Jill | ||
| 245 | 0 | _aCRM handbook : A business guide to customer relationship management | |
| 260 |
_aNew Delhi _bPearson Education _c2004 |
||
| 300 | _a307 p. | ||
| 650 | _aMarketing | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c18630 _d18630 |
||