| 000 | 00400nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220601s2002 xx 000 0 eng d | ||
| 020 | _qPB | ||
| 041 | _aEnglish | ||
| 082 |
_a910 _bLAS P1 |
||
| 100 | _aLashley, Conrad | ||
| 245 | 0 | _aEmpowerment: HR strategies for service excellence | |
| 260 |
_aOxford _bButterworth Heinemann _c2002 |
||
| 300 | _a300 p. | ||
| 650 | _aTourism | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c19032 _d19032 |
||