| 000 | 00418nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220601s2006 xx 000 0 eng d | ||
| 020 | _qPB | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bSHA P6 |
||
| 100 | _aShainesh, G | ||
| 245 | 0 | _aCustomer relationship management : a strategic perspective | |
| 260 |
_aNew Delhi _bMacmillam _c2006 |
||
| 650 | _aSalesmanship | ||
| 700 | _aSheth, Jagdish N | ||
| 942 |
_2ddc _cBK _01 |
||
| 999 |
_c19159 _d19159 |
||