000 00424nam a2200181Ia 4500
008 220601s2004 xx 000 0 eng d
020 _qPB
041 _aEnglish
082 _a658.8
_bBAR P6
100 _aBaron, Steve
245 0 _aServices marketing : texts and cases
250 _a2nd
260 _aNew York
_bPalgrave
_c2004
300 _a291p.
650 _aMarketing
700 _aHarris, Kim
942 _2ddc
_cBK
999 _c19289
_d19289