| 000 | 00449nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 220601s2008 xx 000 0 eng d | ||
| 020 | _qPB | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bZEI P8 |
||
| 100 | _aZeithaml, Valarie A , etc. | ||
| 245 | 0 | _aServices marketing: Intergrating coustomer focus across the firm | |
| 250 | _a4th | ||
| 260 |
_aNew Delhi _bTata Mac Graw Hill _c2008 |
||
| 300 | _a743p. | ||
| 650 | _aMarketing | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c20480 _d20480 |
||