000 00383nam a2200157Ia 4500
008 220601s2008 xx 000 0 eng d
020 _qPB
041 _aEnglish
082 _a658.812
_bALO P8
100 _aAlok Kumar ,etc.
245 0 _aCustomer relationship management
260 _aNew Delhi
_bBiztantra
_c2008
300 _a350p.
650 _aSalesmanship
942 _2ddc
_cBK
999 _c20743
_d20743