| 000 | 00391nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220601s2007 xx 000 0 eng d | ||
| 020 | _qPB | ||
| 041 | _aEnglish | ||
| 082 |
_a658.4 _bFEI P7 |
||
| 100 | _aFeinberg, Richard , etc. | ||
| 245 | 0 | _aCases in call center management | |
| 260 |
_aMumbai _bJaico Pub . House _c2007 |
||
| 300 | _a356p. | ||
| 650 | _aManagement | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c20875 _d20875 |
||