000 00411nam a2200157Ia 4500
008 220601s2008 xx 000 0 eng d
020 _qPB
041 _aEnglish
082 _a658.4013
_bSHA P8
100 _aSharma, D D
245 0 _aTotal quality management: Principles practice and cases
260 _aNew Delhi
_bSultan Chand & Sons
_c2008
300 _a1052p.
650 _aManagement
942 _2ddc
_cBK
999 _c20938
_d20938