000 00374nam a2200157Ia 4500
008 220601s2009 xx 000 0 eng d
020 _qPB
041 _aEnglish
082 _a658.8
_bRAO P9
100 _aRao, K Rama Mohana
245 0 _aServices marketing
260 _aNew Delhi
_bPearson Education
_c2009
300 _a358p.
650 _aMarketing
942 _2ddc
_cBK
999 _c21621
_d21621