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| 008 | 220601s2010 xx 000 0 eng d | ||
| 020 | _qPB | ||
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_a658.406 _bHAR Q0 |
||
| 100 | _aHarvard Business Review | ||
| 245 | 0 | _aImproving Business processes | |
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_aBoston _bHarvard Business Review Press _c2010 |
||
| 300 | _a97p. | ||
| 440 | _aPocket Mentor Sreies | ||
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_c22105 _d22105 |
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