000 00448nam a2200157Ia 4500
008 220601s2012 xx 000 0 eng d
020 _a9780230340275
_qHB
041 _aEnglish
082 _a658.8383
_bING Q2
100 _aIngwer, Mark
245 0 _aEmpathetic marketing : How to satisfy the 6 core emotional needs of your customers
250 _a1st
260 _aNew York
_bPalgrave Macmillan
_c2012
650 _aMarketing
942 _2ddc
_cBK
999 _c23311
_d23311