000 00343nam a2200133Ia 4500
005 20250321020033.0
008 220601s2012 xx 000 0 eng d
020 _qPB
041 _aEnglish
245 0 _aCustomer relationship management:Getting itright
250 _a9th
260 _aNew Delhi
_bPearson Education
_c2012
942 _2ddc
_cBK
_01
999 _c24960
_d24960