000 00401nam a22001577a 4500
003 OSt
008 240408b |||||||| |||| 00| 0 eng d
022 _a9789386184825
082 _a381.33
_bKAP P19
100 _aKapoor, Dr. Sheetal
245 _aCustomer affair and customer care
260 _aNew Delhi
_bGalgotia Publication
_c2019
300 _a218p.
650 _aCommerce
942 _2ddc
_cGIFTED
999 _c29708
_d29708